NorthWestern Energy issued a warning Wednesday that scammers are targeting Montana customers, threatening immediate utility shut offs unless payment is made.
The company says customers have reported that they have received a call in which a recording instructs the customer to call a 1-800 number to avoid having their utility service interrupted.
Customers who called the phone number report that the person who answers the call demands immediate payment.
The scammers appear to be calling utility customers throughout Montana.
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NorthWestern says it does not call customers and demand immediate payment of past-due bills. The utility will provide multiple past-due notices before terminating service.
If you get a cancellation notification, the company recommends dialing the customer service number on your utility bill to verify the notification. NorthWestern never asks customers to use a prepaid debit card for payment.
NorthWestern Energy has reported the scam and the phone number being used to authorities.